BYD Shark 6 recall covers 32,009 utes in Australia over spare wheel detachment risk
BYD Australia is recalling 32,009 Shark 6 utes because the spare wheel tray or lifter may have been incorrectly positioned. According to the official notice, that can cause the support cable to wear and fracture, allowing the spare wheel to detach while the vehicle is being driven.
The recall is listed on the Australian Government’s Vehicle Recalls website as REC-006728, first published on 21 September 2026. Owners should contact their preferred BYD dealer to book the work, which is free of charge, and can also call the BYD Customer Care Centre on 1800 888 293.
Recall facts from the official notice
Item | Official detail |
|---|---|
Recall number | REC-006728 |
Campaign number | APRA2609H0001S |
Original published date | 21 September 2026 |
Vehicles affected | 32,009 |
Model and year range | BYD Shark 6, 2024 to 2026 |
Variants | All variants within the model |
Supplier | BYD Australia Pty Ltd |
Cost to owners | Free of charge |
What is wrong with the spare wheel
The notice describes a manufacturing defect in which the spare wheel tray or lifter may have been incorrectly positioned. That may cause the support cable to wear and fracture, resulting in the spare wheel detaching from the vehicle while it is being driven. The hazard listed is an increased risk of an accident, causing injury or death to other road users and bystanders, and damage to property.
BYD’s owner letter template adds some detail. It explains that the spare wheel is stowed underneath the rear tray and is reached by operating a lifter assembly, and that the lifter assembly may be faulty and needs replacing. It says that incorrect installation of the spare wheel, incorrect positioning of the spare wheel tray or insufficient fastening torque may cause abnormal wear of the support cable. We are not speculating beyond what BYD and the regulator have published.
What Shark 6 owners should do
Check whether your ute is included by entering your 17-character VIN on BYD Australia’s recall page. You can find the VIN on your registration papers or at the lower corner of the windscreen on the driver’s side.
If it is affected, contact your preferred BYD dealer to make an appointment. The notice says the work is carried out free of charge.
For help, call the BYD Customer Care Centre on 1800 888 293 or email recall@byd.com.
Keep the recall number and campaign number handy when you call.
BYD’s letter states that all involved vehicles must be presented to a BYD service centre for this recall regardless of prior service history. When you call, ask BYD whether any interim precautions apply to your ute until the work is done, and follow the guidance in your owner’s handbook.
The government notice also provides a downloadable list of the affected VINs. Open the official recall notice for REC-006728 to see the full list. Because the notice covers all variants within the model, the VIN check is the only reliable way to confirm your own vehicle.
Dealer repair and contact details
Owners can reach the supplier through the BYD Customer Care Centre on 1800 888 293, by email at recall@byd.com or through the BYD recall website. The Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts is the responsible regulator for the recall. BYD’s letter template, dated 15 September 2026, asks owners to arrange the replacement of the lifter assembly immediately.
If you have trouble getting the recall repair arranged, contact BYD again or ask your state consumer protection agency for advice. Request written confirmation after the repair so you have a record for servicing or resale.
Buying a used Shark 6
If you are shopping for a second-hand ute, ask the seller for the VIN and run it through the same BYD check. Ask for dealer paperwork showing that the recall work has been completed. A ute that was affected can still be a sensible purchase once the lifter assembly has been replaced. Our existing owner guide to the Shark 6 recall covers the VIN check in more detail.
For wider context on the model, see the BYD Shark 6 model page and our explainer on driving a plug-in hybrid without charging. If you are comparing utes, our new ute listings page lists other models. Recalls also affect other brands, as shown by our coverage of the Ford Ranger double cab recall and the Toyota Kluger recall.
